Here are a few of the very kind letters and testimonials we have received from our business and personal insurance customers.
"I called Deborah on Monday morning to quote and expedite a new policy for the two new Alabama stores for Mercer. Within 2 hours, she had quoted us, secured a policy AND sent over insurance certificates for us. In addition to this, she started securing a quote for us on the other existing 8 stores.
I'm so impressed by this and wanted you to be aware that it is because of her actions AND positive attitude in the complete chaos that I presented her with, I hope to switch all of our Mercer insurance to you guys. As I have said to Rick throughout this week, it is one thing to get some numbers for the insurance, but the customer service aspect is going to win me over every time.
I cannot convey how truly appreciative I am that Deborah was there in the chaos. She is the BEST"
"Dear Di, We love you guys! Best insurance company ever!!"
"Customer Service is the best at Gillman."
Broadband Systems Consulting, Inc.
"How do you spell customer service:
Care Solutions, Inc..
"We are always happy to refer our clients to you guys as we know you provide a 1st class service."
Adrian Bevan, Partner & CFO
Third Eye Management
"Thank You. I can’t begin to say enough about how I appreciate your service and how you respond to inquiries."
Interactive Designs, Inc.
"I want to personally thank you for all of the time that you spent with Senior Services North Fulton regarding General Liability, Workers Compensation, and Directors & Officers insurance coverage.
Your knowledge and expertise was very helpful. I appreciate the opportunity to compare several different companies prior to making the decision on a specific provider.
Thank you once again for your professionalism and patience in working with Senior Services North Fulton. Your willingness to provide your expertise, even beyond areas not currently serviced by you, has added significant value to your organization."
Gayle Horton, Chair
Board of Directors
Senior Services of North Fulton
"I wanted to write and tell you what a wonderful Workers Compensation presentation you provided for our Community Care Provider Network Meeting. You did a fantastic job and we had great feedback on the meeting. Thanks for the presentation - the information was exactly what we were looking for. I would gladly recommend you for any training and will definitely call you again in the future. "
Atlanta Regional Commission
"I want to take a quick moment to thank you and your team for shaking the insurance apple tree with Progressive and especially with Travelers - after a slow start, we got another problem solved---thanx!!!!"
Elliott Solomon from
"We thank you for your expeditious service in getting our company set up for commercial insurance. Our sense is that we have discovered another great company to work with us on real estate investments in the Atlanta, Georgia metropolitan area. We look forward to expanding our business in the Atlanta area and having you as a part of our team there. "
Linda and Ronald Adams
Dragon & Bear, Inc.
"Thank you for the support. You have a class act group working with you."
"Thank you so much for your work on this. You guys are awesome! "
"Many thanks for pushing though on this. As you know, it's very near & dear to John's heart! John and I will review tomorrow and then just bounce this off the UK partners before we press the green button.
Again, my thanks for what you've done with this."
Principal Business Advisor
"I can't believe I picked your company at random and you all have been wonderful! There is no phone tree, I always get to speak with someone and you are always so helpful."
"Thanks for the quick turnaround. I wish all our suppliers were this diligent. Keep up the great work!"
"I just got our preliminary experience rating - it's .79! Wow - from 1.10 in 2004. Thanks for your help, we appreciate it."
Deborah M. Godfrey, Office Manager
Tebarco Door & Metal Services, Inc.
"It's nice knowing all I need to do is make one phone call to your company and everything is taken care of. Thanks you "
Top Notch Landscapes, Inc.
"Our company has been with Tim Gaffney and Gillman Insurance for the last four years. It was hard to make the change to "new" people, but it has been one of the best decisions we've made. They are pro-active without being pushy and always looking out for our best interest. They helped us complete our drug-free workplace efforts and suggested we all take the National Safety Council Defensive Driving Course. This has made us all more conscious of safety and has reduced our premiums through discounts and reduced our claims - giving us a better experience mod rating.
Tim reviews our sales and payrolls every 6 months (this keeps us from being hit with large audit additional premiums at the end of the policy term). He has always gotten me the answers I've needed and they are the fastest agency we've ever had to get out certificates of insurance.
Their staff is knowledgeable and friendly, never think anything is a "dumb question" and they will take the time to explain anything I don't understand.
I would highly recommend them without hesitation."
Deborah M. Godfrey, Office Manager
Tebarco Door & Metal Services, Inc.
"Just wanted to let you know that I am ecstatic about our W/C audit results. This is the first year in business that I have not had to contest an audit."
Leigh Ann Buelow
Distinctive Remodeling Solutions, Inc.
"It is pleasure to write a letter in thanks for your extreme effort. Not only did you help handle my problems and issues concerning new insurance, but you also repeatedly took time to come to my place of business and personally resolve the many issues..."
Vicki Blue, President
Touch of Eden Spa
"Thank you for taking the time to ensure the best for my business."
Brown Construction Corp.
"I want to thank you for the superior service you have rendered to us this past year and for all the years in the past. You have truly gone above and beyond..."
Katherine Simons, CEO
DDS Staffing Resources
"My car has been repaired, much to my satisfaction! I really appreciated the expedient way this claim was handled. Thank you very much, your agency is a class act!"
"Thanks for sticking with and making sure we did not have any loose ends during the long process of building our new site. I appreciate you watching our back..."
The Yard Post, Inc.
"Mrs. Gonding and I are so appreciative that you took the time to come educate our Money Management class on insurance. These 'real life' applications are invaluable to our students..."
Shuatel Beach and Alli Gonding
"You must be the most on the ball person in insurance!!"
Ceramic Prints, Inc.
"Thanks so much for your help - we'd be lost without you!"
"Thank you so much for taking care of this without taking my time on the phone with the insurance company. Thanks again for the terrific customer service!"
Pam Golden, CPA
"Thanks for the super efficient and highly competent service - greatly appreciated!"
"I just want to say thank you to Kristen for helping me today! I can't believe how she asked all the right questions, quoted the insurances I needed and the got the policy put in place, ALL IN THE SAME DAY!! I was amazed at a company that has it's act together and was able to meet the needs of a new client. You really were "My Problem Solver" Today!! Thanks so much!"
Gary Layne, Atlanta, GA
"At several critical junctions on our last location shoot our APA insurance agent Pam Lesemann came through for us just when the chips were down. Then in an above and beyond the call of duty Pam delivered on every request despite the intensity of our high pressure deadlines. We have come to rely upon APA in general and Pam in particular as an integral part of our creative problem solving team."
Tony Di Zinno