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Big I

Alpharetta, GA, September, 12 2019 – Gillman Insurance Problem Solvers is part of an elite group of independent insurance agencies around the United States participating in the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) “Best Practices” Study Group.

Each year since 1993, IIABA and Reagan Consulting, an Atlanta-based management consulting firm, join forces to study the country’s leading agencies in six revenue categories. The agencies comprising the study groups are selected every third year through a comprehensive nomination and qualifying process and awarded a “Best Practices Agency” designation. The selected “Best Practices” agencies retain their status during the three-year cycle by submitting extensive financial and operational data for review each year.

“In this fast changing insurance environment, being named a Best Practices Agency is a testament to the importance of our valuable customers, problem solving employees and partner carriers!

With more people going online because they (incorrectly) think they can save money, it’s more important than ever we remain hyper-focused on providing the very best service to our customers and community.” says Ed Gillman, president and CEO of Gillman Insurance Problem Solvers.

More than 1,300 independent agencies throughout the U.S. were nominated to take part in the annual study, but only 267 agencies qualified for the honor. To be chosen, the agency had to be among the top-performing agencies in one of six revenue categories.

The agency was nominated by either a Big “I” affiliated state association or an insurance company and qualified based on its operational excellence.

The Best Practices Study was initiated by the Big “I” in 1993 as the foundation for efforts to improve agency performance. The annual survey and study of leading independent insurance agencies documents the business practices of the highest performing agencies and urges others to adopt similar practices.

Gillman Insurance Problem Solvers was founded in 1993 and can offer insurance products from a number of different companies including CNA, Chubb, The Hartford, Travelers, Foremost Insurance Group and more.

For further information, please call or email Ed Gillman at (678) 297-7977

Founded in 1896, IIABA is the nation’s oldest and largest national association of independent insurance agents and brokers, representing a network of more than 300,000 agents, brokers and their employees nationally. Its members are businesses that offer customers a choice of policies from a variety of insurance companies. Independent agents and brokers offer all lines of insurance – property, casualty, life and health – as well as employee benefit plans and retirement products. Web address:

To see the full list of winners countrywide, click here.